Privacy policy

This policy explains how Fantasma Londres (“we”, “us”), operated by BetterCallMeGhost Ltd (London), handles information when you use fantasmalondres.com and related shop tools.

What we collect

• Order request details you submit (name, email, phone, address, bag contents).
• Waitlist and “notify me” emails tied to specific products.
• Technical data your browser sends automatically (IP address, device type, pages viewed).
• Cookie preferences and essential site storage in your browser (cart, waitlist).

How we use it

• To process and confirm order requests and restocks.
• To notify you when a waitlisted piece returns.
• To improve the site and keep it secure.
• To meet legal and accounting duties.

Sharing

We do not sell your personal data. We may share it with service providers who help us host the site, process payments (when live), or fulfil orders — only as needed. We may disclose information if required by law.

Storage & retention

Cart and waitlist data may be stored in your browser. Order and notify requests we receive are kept only as long as needed for fulfilment, support, and legal records.

Your rights

Depending on where you live, you may ask to access, correct, or delete personal data we hold about you, or object to certain processing. Contact us at ics.sarmad@gmail.com.

Children

This site is not directed at children under 16.

Changes

We may update this policy. The date above will change when we do.